How We Do It
The TREDEAUX Method for business process improvement is an agile methodology that allows us to quickly assess and remedy performance issues.
Leadership Support
Leadership Buy-in is a Must!
Obtaining leadership support is paramount to effect change. Leaders must be firm in their resolve to improve business processes. Without leadership resolve, the workforce will continue to operate as they have in the past.
Assess the Situation
Review the Current State
Everything looks different from the outside, whether it is looking into an apartment building or inside a business. But once inside, gathering information is paramount to understanding the current state of an organization. We learn about your organization by first examining existing documents to obtain a high-level picture of how the organization currently operates. This information will serve as a baseline to measure performance improvement.
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Meet with Stakeholders/SMEs
Understanding the Efforts Thus Far
Next, we meet with stakeholders and subject matter experts (SMEs) to help us understand the landscape and the organization's current processes. Not surprising, if things are not working well, it usually is not for a lack of knowledge, but, oftentimes, the lack of defined repeatable processes across the organization. Stakeholders and SMEs hold the key to understanding the day-to-day activities.
Document the Processes
Growing Businesses with Sophisticated Analytics
In documenting the process, we often discover that steps might be missed here and there or that an organization's workforce is following disparate processes. The lack of standardization between the two causes the organization to lose credibility and incur insurmountable cost in lost productivity and rework. By documenting the process, the workforce will be more inclined to perform the same function identically, efficiently, and effectively.
Communities
Coming Together
We often find that personnel with the same responsibility who sit right next to each other perform a process differently, which causes confusion and rework throughout the organization. Through process development and re-engineering, consistency of action becomes the standard rather than the exception.
Data Collection
Gathering Trusted Insights
In years past, only large companies could afford to gather data. Today, with the proliferation of modern-day technologies, it is easier to harness information and communicate data. Are you missing out on information that could help propel your organization to the next level?
Telling the Story
Breathing Life into Data
Let TREDEAUX help package the data so that it can be delivered verbally, graphically, or by-the-numbers. Studies have shown that we do not all learn the same way: Some need text to read, some need graphics to lay it out, and some need both.
Data Analytics
Leveraging Data to Make Informed Decisions
In a world full of data, being able to pull it all together in a cohesive, meaningful way helps you to better understand your support model and how it is affecting your customers, your workforce, and the organization itself.